We are YOUR  American Owned, One-Stop PC & Network Support Company. Based in Munford, TN, we support both business and home users, in Tipton and Shelby Counties. See our map for coverage areas and rates for travel.
only search Expertek.us

Trustworthy: A Registered Member of the
Better Business Bureau
& The South Tipton County Chamber of Commerce!!

It doesn't have to be like this!

Now announcing:

  • FREE Pickup/Delivery within 5 miles of the Munford Shop! If you would like the system hooked back up in your home/office, the fee would be $25 or for $60, we will set the system up, install your printer driver, configure and test your internet connection, and install up to 2 of your applications!

  • FIXES - IN - A - FLASH - FREE Instant Estimates all the time! If you have a moment, we'll look at the system together, so we both understand what the issues are.

  • In financial distress? - Come in and show your proof of need, public assistance or otherwise, for up to 25% discount on our repair labor charges! (does not apply to pre-discounted flat rate items) HELP IS HERE.

  • Our Malware Prevention Package with 1 yr guarantee against re-infection 25% off (normally $100) - Now only $75 (with other service)

  • Classes on Computer & Network Troubleshooting starting soon - Come in to sign up today!

 

Our Mission Statement:
Consult & Provide Solutions to your IT "Situation" in a timely & cost-effective manner, by leveraging our broad base of expertise, and our ability to find low prices for reliable technology.

We are Microsoft Certified, with almost 20 years of in-the-field experience (realtime, not 'cumulative') with "IBM Compatible" systems (AKA WinTel systems or PCs), Microsoft Operating Systems and Office Applications,  and constant immersion in reliable technology, from PDA's to Cell Phones, Laptops to Servers, and CAT5 to VPNs to 802.11a/b/g/n WiFi or  Wireless LANs.

IMAGINE: The benefit of real experience coupled with proven ability  to understand and implement reliable technologies, timed & tuned to your companies needs, without the overhead of hiring & managing your own full-time staff.

The Golden Rule In Action:
Most computer companies charge by the hour, whether they fix your problem or not. Expertek focuses on results, and ...

We only charge when we fix your problem.* 

No Fix, No Charge.

Try to find that kind of service statement in writing, anywhere. And when it comes to flexibility, we can provide services based on a flat fee, or by the hour, and accept a wide variety of payment terms (credit card processing via secure Paypal shopping carts) to meet your business's budgetary needs too! Click the billing link above to check out our rates for service.

(*The No Fix-No Charge Rule applies when the technicians cannot determine a solution,
Estimate fees (and work time may) still apply at the normal bench rate if YOU decline the fix.)

We service all brands and models of computers and printers, whenever economically practical. And all work is backed with a 100% satisfaction guarantee.

We also Audit & Document:

  • Hardware & Software Inventories

  • Server & Network Diagrams with Configuration Details

  • Change Logs

  • Future Plans and Meeting Notes

So you'll have standardized documentation to rely on, instead of having to fund the time involved to rediscover your network or system. This work is billed at a bulk hourly rate.

We're responsive to your needs, from basic stand-alone systems and their maintenance and repair, to 100 user networks, with Windows Domain Controllers, & Wireless Security. We're also on-call, providing after-hours service, when you need it.

Let us know how we can assist you today!